Product Owner & Certified Scrummaster


When you hire Janel, she is dedicated to your project on a daily basis providing weekly check-ins and recaps. Her attention to detail is key in every aspect of the day to day management of a project. She is able to communicate both to the team members, the executive sponsors and interested stakeholders. Janel has been a Certified ScrumMaster since 2014 and has lead projects to completion by focusing on the daily tasks as well as the big picture. Janel is passionate about projects that find efficiencies for routine tasks, solve problems and explore workflows - new or existing. She is a product owner with project management and business analysis experience. Janel is open to consulting opportunities and contract/freelance work.


Janel Kinlaw received her BS in Information Systems from Susquehanna University in 2000. She worked for a consulting company programming and analyzing healthcare benefit rules for multiple clients. After receiving her MLS from Drexel University in December 2005, Janel worked at NPR Headquarters in Washington, DC cataloguing thousands of NPR stories, answering reference questions, and managing NPR's archives database. Most recently, she managed the North Carolina Biotechnology Center’s contact management database and guided staff members in organizing information about their contacts.  

Janel has been active within the Special Libraries Association (SLA) and the American Library Association (ALA) since 2005, serving on multiple committees both at the national and local levels.  She is currently Chair for SLA’s Leadership and Management Division (LMD) as well as serving on the 2020 Annual Conference Advisory Council. In addition, Janel volunteers for TechGirlz, a local technology education non-profit, NC Open Pass, a local civic tech organization as well as serves on the board of directors of a parenting club. 



Include project management, business analysis and workflow review, data management, CRM support, lead generation, internet research.  Familiar with Product Owner and ScrumMaster roles as well as creating user stories and technical requirements.

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Case Studies

Previous projects include benchmarking metrics, upgrading a legacy software system, managing a membership list and supporting email marketing campaigns.

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If you get an opportunity to bring in Janel to help with a project, don’t hesitate, just do it! All of our users have been so reliant on her expertise and hard work that we will not hesitate to call on her again for complex projects.
— Vice President of a local non-profit

Not only did she have the skill set to manage this complicated process, she was excellent at communicating status, training and troubleshooting this platform to meet our needs. I was always confident in Janel’s work and trusted every aspect of her management of the project.
— - Vice President of a local non-profit