Rolling out a new SaaS platform can feel like a major win—but the real value lies beyond the tool itself. After leading multiple implementations, one key insight stands out: success depends on rethinking your workflows, not just replacing software. This post explores how strategic process reviews, cross-department collaboration, and smart integrations can turn a good tool into a game-changing solution for your organization.

Change and adaptability has been on my mind a lot over the past few months. As a consultant, change can impact us in different ways.

How to you manage change after change coming through on a constant basis? How do you keep adapting without becoming overwhelmed? What if you are a manager, or advising management, in an office environment with lots of change?

When we leverage our adaptability skills, we bring an new mindset to changes that might occur.

Have you ever found yourself with a full workday with only one meeting scheduled? Have you been excited to have a day to catch up on tasks that have been waiting for long stretches of time? But as the day goes on, you find yourself distracted more and more and have a hard time concentrating.

Last month, Janel traveled to New Orleans to attend the Global Scrum Gathering with roughly 700 other attendees. Over three days, she networked and learned with other agile practitioners.

… expect that you’ll have some bumps in the road as you start tracking your tasks. Once your system or method of tracking is established, it will get easier to track.

How do you create estimates for the project tasks?

What do you need to communicate at the beginning of the project to make sure everyone has the same expectations?

Here’s to six years of timelines, requirements documents, testing and debugging, and meeting facilitation.

Whether it is capturing that data in an excel spreadsheet, or an Airtable base or even a formal CRM software tool, tracking relationships and interactions with your customers is crucial.

The point of this exercise was to show that sometimes everyone needs a little coaching to improve and grow their skills. How have you been a coach recently? Is there some skill that you need coaching in?