Workflow Innovation, Project Management, Data Analysis
Product Owner & Certified Scrummaster
When you hire Janel and her team, they are dedicated to your project on a daily basis providing weekly check-ins and recaps. Their attention to detail is key in every aspect of the day to day management of a project. They are able to communicate both to the team members, the executive sponsors and interested stakeholders. Janel has been a Certified ScrumMaster since 2014 and has lead projects to completion by focusing on the daily tasks as well as the big picture. Janel and her team are passionate about projects that find efficiencies for routine tasks, solve problems and explore workflows - new or existing. They have a product owner background with project management and business analysis experience. Janel and her team are open to consulting opportunities and contract/freelance work.
Janel Kinlaw received her BS in Information Systems from Susquehanna University in 2000. She worked for a consulting company programming and analyzing healthcare benefit rules for multiple clients. After receiving her MLS from Drexel University in December 2005, Janel worked at NPR Headquarters in Washington, DC cataloguing thousands of NPR stories, answering reference questions, and managing NPR's archives database. Starting in 2015, she managed the North Carolina Biotechnology Center’s contact management database and guided staff members in organizing information about their contacts. In 2018, she started Refining Workflow LLC to provide project management and business analysis to her clients.
Janel has been active within the Special Libraries Association (SLA) and the American Library Association (ALA) since 2005, serving on multiple committees both at the national and local levels. She is currently serving as President for the Association of Independent Information Professionals (AIIP).
Services
Include project management, business analysis and workflow review, data management, CRM support, and product ownership. Familiar with Product Owner and ScrumMaster roles as well as creating user stories and technical requirements.
Case Studies
Previous projects include benchmarking metrics, upgrading a legacy software system, managing a membership list and supporting email marketing campaigns.
“If you get an opportunity to bring in Janel to help with a project, don’t hesitate, just do it! All of our users have been so reliant on her expertise and hard work that we will not hesitate to call on her again for complex projects.”
— Vice President of a local non-profit
“Not only did she have the skill set to manage this complicated process, she was excellent at communicating status, training and troubleshooting this platform to meet our needs. I was always confident in Janel’s work and trusted every aspect of her management of the project.”
— Vice President of a local non-profit